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REPAIR RMA FORM

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Repair RMA Form
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RMA Form

Please make sure you complete the following
  1. Call Pulizzi Engineering to receive prior authorization for repair/return
  2. Units evaluated and deemed to be trouble free will have a $90 no trouble found fee
  3. Make sure you have the serial number(s) and part Number(s) available
  4. Fill out this form as completely as possible.
  5. Read the terms & conditions of the return
  6. Select the I Agree button at the bottom of the form
All information will be kept private.


Your Information:

* Name: 
Title: 
* Company: 
* Phone: 
Fax: 
* Email: 


Technical Contact:

Name: 
Title: 
Phone: 
Email: 


Shipping Information:

Attention: 
Company: 
* Address1: 
Address2: 
* City: 
* State: 
* Zip: 
Country: 
Billing Information:
(Required for non-warranty repairs)

* PO #: 
 
Same as Shipping
Attention: 
* Company: 
* Address1: 
Address2: 
* City: 
* State: 
* Zip: 
Country: 



Product Information:

* Part #: 


* Serial Number(s): 


* Reason for repair/return: 


* Have the warranty seals been broken?: 



Please fill out the information requested in the above spaces. An RMA number will be issued after this information, along with a hard copy of your purchase order is received (via fax or mail) by Pulizzi Engineering, Inc.

All RMA's must have a customer assigned PO number. This PO shall authorize either: (A) $ 90.00 per unit for no trouble found (N.T.F.) on warranty units, or (B) Fifty (50) % of the purchase price or $ 125.00 (which ever is greater), for repair of non-warranty units. If the repair cost turns out to be greater than this estimate, customer will be notified prior to repairing. Otherwise, customer will be billed actual repair cost, not exceeding (B) above.

Debit Memo's are not accepted under any circumstances, all original invoices must be paid within 30 days of shipment.

RMA numbers are good for 30 days only. If shipment is not sent to Pulizzi Engineering, Inc. within 30 days please call for a new RMA number. *** Pulizzi Engineering's RMA number must be written on the outside of the shipping container or the unit will be refused and sent back to the originator.*** All freight will be Prepaid and Billed unless unit is in warranty. (Please see PEI Terms and Conditions)

Ship RMA units to: Pulizzi Engineering, Inc., 3240 S. Susan Street, Santa Ana, CA 92704-6865. Units returned within 30 days of purchase must be shipped in original packaging. Each box shipped must include the RMA number on the shipping label. Pulizzi Engineering will not be responsible for damage that occurred during shipping.

I have read and I understand the above RMA information and Pulizzi Engineering's Terms and Conditions regarding Warranties and RMAs.



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