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TERMS & CONDITIONS
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TERMS AND CONDITIONS OF SALES
- CHANGES:
Pulizzi Engineering, Inc. (PEI) reserves the right to make specifications and price changes on standard catalog items, without prior notice. Please consult the factory for current product and price information.
- PRICING:
- Quotations are firm for a period of thirty (30) days unless otherwise specified.
- Prices will remain firm for all scheduled releases. Unscheduled releases may be subject to pricing changes.
- Pulizzi Engineering does not "discount back" product already shipped when purchase order quantities are increased.
- A "bill-back" will apply on product previously shipped, if committed quantities are not shipped during the period of the contract, or purchase order. The amount billed will be equal to the difference in discount between the actual quantity shipped and that quantity to which the contract/order was committed.
- Pulizzi Engineering, Inc. reserves the right to enforce a $50.00 minimum on all orders.
- SHIPMENT SCHEDULE:
Change Orders, defined as increases, decreases or reschedule requests pertaining either the ship date or quantity, require a written thirty (30) day notice, prior to the confirmed scheduled ship date for standard catalog items. Custom item rescheduling periods vary by model. Please consult the factory. There is a $50.00 per purchase order change required on the updated purchase order.
- DELIVERY:
Delivery will be FOB ORIGIN (PEI plant Santa Ana, CA). Purchaser will be responsible for all subsequent charges. All shipments are to be made FREIGHT COLLECT on client specified carrier and account number. If requested and stated on clients purchase order, freight can be prepaid and added to invoice with prior approval from Pulizzi Engineering. Purchase order must also state the carrier to be used. Pulizzi Engineering, Inc. will ship uninsured. Purchaser hereby grants Pulizzi Engineering a security interest in the products and in any proceeds (including accounts receivable) as security for its obligations hereunder, and will execute any documents required to protect this security interest.
- DAMAGED SHIPMENTS:
All outgoing shipments are FOB ORIGIN (PEI plant Santa Ana, CA). Therefore. all damage claims must be collected by the consignee. Do not return damaged merchandise prior to establishing a claim. If damage is suspected, notify delivery carrier immediately. It is necessary to have the entire shipment inspected by carrier, regardless of the condition of containers. When a claim has been established and a RMA is granted, the damaged material may be returned for repair or replacement. Invoice for repair charges may then be collected by the customer from the carrier. DO NOT DESTROY PACKING MATERIAL OR BOXES UNTIL CARRIER'S AGENT HAS EXAMINED THEM.
- CANCELLATION:
All orders are subject to cancellation charges and/or restocking fees. All applicable partial Non-Recurring Engineering (NRE) fees and/or set up fees will be invoiced and are payable in full upon order cancellation. Special orders for items and/or quantities not normally stocked are non-cancelable and non-returnable.
- PAYMENT:
Terms are Net thirty (30) days from invoice date for U.S. operating companies only, on approved credit, unless otherwise stated. All others shall be via money wire transfer prior to shipment. Accounts are reviewed periodically and terms are subject to change as a result of this review, without notice.
- TAXES:
Prices are exclusive of, and purchaser is responsible for, all sales, use and like taxes.
- WARRANTY
- Products are warranted against defects in workmanship and materials for a period of one (1) year from the date of shipment. Extended warranties are available, at time of purchase only, at the rate of 15% of the product price per each additional 12 month period.
- Pulizzi Engineering's sole responsibility under this warranty shall be to either repair or replace, at its option, any component which fails during the applicable warranty period. A failure shall only be due to faulty workmanship or material, or both.
- EXCLUSIONS:
- Metal Oxide Varistors (MOV's) are protection devices which are intended to self-destruct in cases of extreme voltage spikes or surges, and repairs relative to these devices are not covered under this warranty.
- External physical damage (not shipping related) to any units NOT reported within thirty (30) days of receipt of the product.
- Shipping damage (See FOB under [4] DELIVERY and [5] DAMAGED SHIPMENTS.).
- Test failure for tests not authorized by Pulizzi Engineering. Test procedures are available upon request.
- Pulizzi Engineering will honor the warranty at a Pulizzi Engineering repair facility in the United States as specified by Pulizzi Engineering, provided all procedures are followed. Purchaser will return units(s) at its own expense and only with prior authorization from the factory. Instructions will be given by an authorized factory representative at the time an inquiry is made. Transportation charges will be paid by Pulizzi Engineering to all US destinations (including Alaska and Hawaii) via surface freight or other method (excluding Air Freight). Expedite delivery charges are to be paid by the customer.
- If Pulizzi Engineering determines that units returned are not defective under the terms of the warranty, customer will be responsible for all evaluation, test, repair and handling charges or $90.00, whichever is greater, as well as all incoming and outgoing freight charges.
- EXCEPT FOR THE EXPRESS WARRANTIES STATED HEREIN, PULIZZI ENGINEERING DISCLAIMS ALL WARRANTIES ON PRODUCTS FURNISHED HEREUNDER, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS; and the stated express warranties are in lieu of all obligations or liabilities connected with the performance of the products.
- RETURN MATERIAL AUTHORIZATION (RMA) POLICY:
In order to return material to the manufacturer, a Return Material Authorization (RMA) number is required as well as a customer assigned purchase order number in order to cover the costs of the RMA. This PO shall authorize either: (A) $90.00 per unit fee for no trouble found (NTF) on warranty units or (B) 50% of the purchase price or $125.00 which ever is greater, for repair of non-warranty units. If the repair cost turns out to be greater than this estimate, customer will be notified prior to repairing unit. Otherwise, customer will be billed actual repair cost, not exceeding item (B) above. The RMA number must appear on all shipping labels and packing slips. Failure to do so will result in refusal of shipment. A written description of the fault is also required. The more detailed the failure description, the faster the repair and return will be. Please refer to the WARRANTY section D for shipping procedures. Shipments sent "FREIGHT COLLECT" will be refused. NOTE: Every effort will be made to correct problems over the phone before an RMA is issued. RMA numbers are good for 30 days only. If shipment is not received by Pulizzi Engineering, Inc. within 30 days of issue, please call for a new RMA number if still required.
- EVALUATION UNITS:
All Test and Evaluation units will be invoiced like a normal shipment, except the terms will be Net sixty (60) days. If the unit is returned within the thirty (30) day test and evaluation period, and is received in a "like new" condition, in the original packaging, a full credit, minus the shipping charges and a $75.00 restocking fee, will be applied to the customer's account. The customer is responsible for ALL shipping cost.
- EXPORT:
Regardless of any disclosure made by Purchaser to Pulizzi Engineering, Inc., of an ultimate destination of the products, purchaser will not export, either directly or indirectly, any products or systems incorporating such product without obtaining a license from the United States government, as required.
- GENERAL PROVISIONS:
In the act of accepting a purchaser's order, Pulizzi Engineering will form an agreement subject only to these TERMS and CONDITIONS. These TERMS and CONDITIONS will supersede any previous communications, representations, or agreements by either party whether verbal or written, including any Terms and Conditions on Purchaser's order. Any modification to these TERMS and CONDITIONS must be in writing and signed by authorized representatives of Pulizzi Engineering, Inc. and Purchaser. This agreement is governed by and construed under the laws of the State of California.
- PROPRIETARY DESIGN:
Pulizzi Engineering, Inc. reserves all patent, copyright, proprietary design, manufacturing, reproduction, and sale rights to all products that the company manufactures. The copying of any products or documents without the written consent of Pulizzi Engineering is strictly forbidden.
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